Return Policy

Pet Barn’s Return Policy

At Pet Barn, we strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we’re here to help!

Returns & Exchanges

  • You may return items within 7 days of receiving your order.

  • Items must be unused, in their original packaging, and in the same condition as received.

  • Certain items, such as [personalized products, perishable goods, etc.], are non-returnable.

Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 5 business days to your original payment method.

Return Shipping

  • Customers are responsible for return shipping costs, unless the return is due to an error on our part (e.g., incorrect or defective item).

  • We recommend using a trackable shipping service to ensure the safe return of your item.

Exchanges

  • If you wish to exchange an item, please contact us at petbarntt@outlook.com to arrange the exchange process.

Contact Us

For any questions regarding returns or refunds, feel free to reach out to us at petbarntt@outlook.com